Questions by Jeff2019-08-01
NPS-10 Firmware Update
I was told that the NPS-10 would read files from a Canon 5D MIV. My unit does not read the photos. I suspect I need to download a firmware update. I can not find out where to find the firmware. Could you provide the website where all of us could load up any firmware updates?


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Answer by NextoDI2019-08-05
Supporting preview of CR3 file is not available now. It will be available at later firmware.
Once we have done, it will be available from Download menu of support tab.

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