Questions by Sajid Q2019-05-24
We have a NextoDI NVS-2801 Plus device that has developed a fault. Everytime we put SXS cards or QXD cards (with an adadpter). It comes up with Unknown device error.

Please advice.

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Answer by NextoDI2019-05-27
It can be either the problem of SxS connector or the problem of IC inside PCB.
Please inform us the serial number of the unit. (printed on the rear side of the unit. start with NVS3xxxxxxxxx) to following e-mail address.
Also inform us your location to see who can help you.

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