Questions by NRR2014-04-28
ND2730 - Internal Battery failure.

I have a problem with my ND2730, I haven't use it for 3 months and when I try to recharge the internal BAttery it's not working.

I can power on the device I can import the pictures but just when it's plugged directly in AC/DC.

I have tested to recharge the device during all the the past night but it won't charge.

Just in case, I have upgraded the firmware from 1.13 to 2.02 this morning but won't changed anything at all.

Any ideas ?

Thanks in advance,

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Answer by NextoDI2014-04-29
the internal battery could be failure.
you can contact the seller to get help.
or you can purchase an internal battery from our web-store.

Thank you.
Answer by NRR2014-04-29
OK, are you shipping to France ?

Answer by NextoDI2014-04-30
Yes. we can send it to France.
Answer by GUEST2014-07-25
Same as to all electronic devices, use(or charging) it often will guarantee the rechargeable battery's life cycle, up to maximum.

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