Questions by Ian2014-03-08
ND2730 not recognised on my laptop
I boot my laptop, plug the ND2730 into a USB 3.0 port and switch it on. The PC - USB shows on the ND2730 screen but nothing else happens. The ND2730 does not show up as a drive.
The same thing happens if I use a USB 2.0 port.
Please advise what is the problem and how to fix it?

Reply Add your reply

Answer by Kim2014-03-10
Hi, Ian
you've earlier reported to us that your nd2730 doesn't recognised about 80% of times.
Please contact U.K. support team - for further helps. Our support line opens Monday to Friday 11:00 to 18:00
Answer by sharon2014-06-04
I am having the same problem. just got the ND 2730. have called and spoken with Eric at tech support. unable to get the unit to be recognized on my PC with windows 7 but CAN use it on the other PC with windows 7. uses same drivers on that PC that I have on this one and use for another hard drive backup. Eric is working on it and I don't know if there is any other info here. please advise thanks

Your answer

Fill in the details