Questions by smashinc2013-08-14
Nextodi 2730 Error (just purchased)
Hello,

I've purchased a nextodi photo, I have one HDD about 500GB that doesn't work.

Error
No. 20AC
No2. 0000

I've buy a new one, and formatting I have an error.

Error.
No. 20AD
No2. 1102
Password

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Answer by NextoDI2013-08-14
20AC means that ERR_NO_HDD.
and 20AD means that ERR_HDD_FMT_FAIL.

both errors are caused by defective HDD connection.
can be defective HDD or can be defective our product.

if the error also is happened with brand new HDD,
the cause could be defective our product.

please contact the seller and get help.
Password
Answer by smashinc2013-08-14
Hello,

I've checked with almost 4 HD (two of them just buyed) the other two were from netbooks.

I've buy the nextodi in Spain.

Regards
Password

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