Questions by CarolineK2011-09-17
ND2700 not found on computer
I've used my new ND2700 Extreme (500mb) to copy photos and videos from my camera SD cards successfully. However, when I connect it via USB to my laptop (running Windows Vista), it isn't found. The ND2700 LCD screen shows "PC <=> USB" as described in the manual, but the drive isn't listed under My Computer. I have tried different USB leads and ports, reboots etc on my laptop without success. I've never had any problem with other USB devices or external hard drives. I don't have an ESATA port on my laptop to use the other lead. The firmware is v1.09.