Dear Support Team,

I need you urgent assistance, because my Nexto Extreme is suddenly not working anymore, showing the message 'Unknown Err' at power up, after which the device turns off. I am on holiday and not able to secure my photos anymore to the Nexto Extreme. Also, I am wooried about the many hundred photos already copied now the device is not accessable.

How should I proceed? Note: I have no computer available currently, because I am travelling.

Many thanks in advance for your help.

Kind regards,
Jan Nijborg
The Netherlands
(on holiday in Scotland)