Questions by David2009-03-18
Sync to external drive in FAT32 does not function at all
Hi there - we are still struggling to achieve ANY result with syncing to an external drive.

In other parts of this forum it is put forward that the drives need to be powered - they are

and that they need to be formatted ONLY in FAT 32 - we have now tested this.

Is it possible to list ANY external drives formatted in ANY manner or configuration that are proven to work for sync of data please. It will be helpful not to have to test everything ourselves. Currently the unit is not fit for the application it is intended for.
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Answer by user2009-03-18
["It will be helpful not to have to test everything ourselves. Currently the unit is not fit for the application it is intended for"] please don't mind me post a comment. Nexto drives meant to be used back up from memory cards mainly (nd-2700). your questions are not inappropriate to this site, i think. why don't you hire a programmer to complete your project whatever you're doing? BR.
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Answer by Nd2700uzer2009-03-18
["It will be helpful not to have to test everything ourselves. Currently the unit is not fit for the application it is intended for"] please don't mind me post a comment. Nexto drives meant to be used back up from memory cards mainly (nd-2700). your questions are not inappropriate to this site, i think. why don't you hire a programmer to complete your project whatever you're thinking of doing? BR
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Answer by David2009-03-18
the other thing is to have another nexto which will BE the MOST appopriate. You can use both units to sync or transfer your files to 2 units
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Answer by David2009-03-18
Not sure who you are, I hope you are not actually Nexto support because that was not a very helpful comment and is very incorrect.

Nexto 2725 offers a Sync function to do synchronised back up to external drives - its in the 2725 menu - please check for yourself. there are other communications on the Forum about this topic also.

Why on earth would I get a programmer to finish the development of this unit?????????????? I require Nexto advise on what it actually functions with thats all! Its not too much to ask. In Australia it is our legal entitlement to have a product do what it is actually manufactured to do and we are protected by the trade practises act on these topics. If it does not function as it should we take it back, but i am giving this product a LOT of grace in proving its worth. Its a simple request, and its not unreasonable.

What drives are tested is a simple question and should not be too hard to answer without someone telling me to let it go.... Its crazy stuff.

Its completely unrealistic to back up data to volotile drives that can not be dropped without syncing it to an additional drive. these shoots are worth LOTS of money to the client. they deserve our care and attention.
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Answer by David2009-03-18
Hi David - thats going to get confusing - 2 davids in the same thread. - not sure who you are either, but not a bad suggestion. I will await Nexto supports list of functioning tested external USB drives and see if this is on there - sounds promising though.
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Answer by David2009-03-18
yes, we have same name. well that's what I do as a professional photographer as you are. I always make 2 backup to 2x ND2700
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Answer by David2009-03-18
And that works sweet for you? Any ideosynchroses ? Sounds like a solution, and frankly the first positive and constructive thing I have had since i boought the unit and came on this forum.
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Answer by David2009-03-18
Yes. it works nicely. I don't use the sync feature. I just downloading twice to both units which I thought quicker way to do
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Answer by David2009-03-18
yeah - we do HD video on the 2625 and we really want to use the sync feature as at the end of a day we have many chips from 8 -16 gig each. (ie 24- 40 gigs per day) We have to sit there and manually insert them and wait for 15-20 mins for each one. using the drive sync function at the end of this would be a one button process. Its a main feature that attracted us to the product - but so far no luck.
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Answer by David2009-03-18
sorry 2725
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Answer by Nd2700uzer2009-03-19
[In Australia it is our legal entitlement to have a product do what it is actually manufactured to do and we are protected by the trade practises act on these topics.] I can see you DO MIND anyone express their opinions against you. This is just insane...
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Answer by Nd2700uzer2009-03-19
by the way, I have no time to read all your post in this thread.
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Answer by David2009-03-19
Of course I mind random named 'nd2700user'- I am asking genuine legitimate and valid questions.

Apart from the other David here and very occassionally R&D - 'people' dont offer ANY solutions.

This forum is labeled SUPPORT - not critsism.

I am gobsmacked at the number of 'people' (who may well be the same person or persons as the postings sometimes have no continuity of names sometimes) that share 'common' views that you should not post problems or perhaps limit the problems, but offer no solid support for those problems. I have never been in a forum this sulky in my life.

I make posts here so that support responds, not so that random named people get critical if we are asking how to make a feature work.... thats not insane.
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Answer by nappier2009-03-26
david, have you had any luck with an external hd so far. I'm currently use two ND2700s to make a duplicate copy.
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Answer by R&D2009-03-27
We found Sync out to USB from ND2725 does not operate properly.
We'll check it and fix it ASAP and release new firmware.
We are very shame on this and sorry for late support.
Sync in from USB works properly.
So you can have following solution at this moment.

Use ND2700 as a secondary back up for you.
Then set ND2700 in USB host and ND2725 as USB device.
Choose Sync from USB->Nexto from ND2700 menu.

The you can have a secondary backup.

We are sorry for this problem and fix it and come back to you ASAP.
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Answer by AJ2009-05-21
Hi, any update on the fix for this problem?
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Answer by Anthony P2009-05-25
I'm waiting to hear back on this before I make a purchase. I'm not willing to purchase if it doesn't sync properly.

Thank you.
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